Order online or toll-free (800)449-4447
The Theralogix Medical Advisory Board has authorized the development of nutritional supplements that meet the highest standards of evidence-based science in the following Specialty Divisions. Choose any Division to see the products available in that Specialty.
Contact Us
- Unfortunately we cannot address order/shipping issues via e-mail.
You must either sign in to manage your account online or call Customer Service at (800)449-4447 anytime 24/7 to make changes to your order, shipping, or billing.
- Have a nutrition question about a Theralogix product? Registered Dietitians are on staff to answer your specific product questions. Call our office toll-free at (888)899-3899, Monday through Friday 8:00AM-5:00PM, EST or send a product inquiry to the nutrition department. Please do not ask the nutrition staff to solve issues with ordering and billing; contact Customer Service directly at (800)449-4447. In addition to emailing your product questions, you may use our online discussion forums which are monitored by several health professionals in our office as well as fellow customers.
- Want to manage your orders, billing, shipping, or check order history? Sign in to your account or call us 24/7 toll-free at (800)449-4447.
Contact the webmaster via email for technical issues, for login problems, and for help using this web site. Customer Service cannot assist you with web site issues.
Need additional help from customer service about your order?
Please call our customer service department toll-free 24/7 at (800)449-4447.
Also look to see if your question has been answered in our customer service FAQs:Q. How do I fix it if I submitted the wrong information when changing my order in the account management section?
A.You may either submit a second change which will override the first change, or you may call 24/7 at (800)449-4447 and speak to a live person to help you. Please do not submit requests for help with shipping or billing via e-mail.
Q. Why is the change I just made not showing up in my order information?
A.Please check your e-mail for the confirmation that shows your requested change was received, and the details of the change. The web site does not entirely operate in real-time. Your account management screen will display most of the changes you made immediately, but some changes are not shown until confirmed with the warehouse overnight.
Q. I know I have an account, so why doesn't the system recognize my e-mail address?
A.This means you haven't registered for online access to your account yet. Online access is not automatic, so if you have not registered, please do so by visting the customer login page. If you do not have your member number or order number to register use the "look it up here" link below the registration form or e-mail us and we will look up your number for you.
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